Privacy Policy
Last updated: October 29, 2025
Introduction
21nauts ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
- Contact information (name, email, company)
- Team size and use case details
- Messages and communications with us
- Account information for our services
Information Automatically Collected
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Respond to your inquiries and requests
- Send you updates and marketing communications (with consent)
- Analyze usage patterns and optimize our website
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information. We may share information:
- With service providers who assist in our operations
- When required by law or legal process
- To protect our rights and safety
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to processing of your information
- Data portability
- Withdraw consent
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Address: [Company Address]
GDPR Compliance
For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes providing clear consent mechanisms, data protection impact assessments, and responding to data subject requests within required timeframes.
CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how it's used, and to request deletion of your information.